About me
Senior Service Designer & Strategist with a decade of experience working on the front- and back-end of consulting and in-house for Fortune 500 financial, healthcare, and nonprofit clients. Customer advocate through Design.
Service Design Lead, currently working at JPMorgan Chase.
Translator between stakeholder objectives and cross-functional teams. Energized by shaping ambiguity and working toward clarity. Persuasive writer and presenter. Plain speaker. Friendly facilitator. Realistic and transparent. Optimist. Always learning.
2021 — Current
JPMorganChase
2019 — 2021
Radish Lab
2017 — 2018
Darwin
2015 — 2017
Chemistry
2014 — 2015
The New School
2010—2014
Parsons The New School For Design Strategic Design & Management BBA
2023
Cornell Certificate Program, Product Management, 2023
2024
Parsons The New School For Design
2023
Howard University x General Assembly